Allina IVR Test Portal

Five9 HR Connect — Automated Flow Testing

Test Scenarios


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Test Suites


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Results

Scenario Status Routing Expected Actual Dest Response Transcript Time
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Knowledge Base


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Upload IVR Flow Document
Upload a PDF describing your IVR or contact center call flow. Claude will analyze it and suggest test scenarios.
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Drop a PDF here or click to select
Only PDF files are supported

Webhook Configuration

Webhook Endpoint
POST to this URL from your Five9 IVR flow:
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Expected POST parameters
ParameterDescriptionExample
aniCalling party number (our FROM number)+15754153182
dnisDialed number (Five9 entry point)+16122624688
skillDestination skill/queue nameHR EE CSV Q
queueAlias for skillHR LOA Intake Q
call_idFive9 call ID123456789
destinationGeneric destination fieldSkill Mailbox HR LOA Intake
Recent Webhook Events
TimeANIDNISSkill/QueueMatched Run
No recent events — run a test to see activity here.