Test Scenarios
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Test Suites
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Results
| Scenario | Status | Routing | Expected | Actual Dest | Response Transcript | Time |
|---|---|---|---|---|---|---|
| Loading… | ||||||
Knowledge Base
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Upload IVR Flow Document
Upload a PDF describing your IVR or contact center call flow. Claude will analyze it and suggest test scenarios.
Drop a PDF here or click to select
Only PDF files are supported
Webhook Configuration
Webhook Endpoint
POST to this URL from your Five9 IVR flow:
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Expected POST parameters
| Parameter | Description | Example |
|---|---|---|
| ani | Calling party number (our FROM number) | +1XXXXXXXXXX |
| dnis | Dialed number (Five9 entry point) | +1XXXXXXXXXX |
| skill | Destination skill/queue name | Primary Queue |
| queue | Alias for skill | Specialist Queue |
| call_id | Five9 call ID | 123456789 |
| destination | Generic destination field | Skill Mailbox |
Recent Webhook Events
| Time | ANI | DNIS | Skill/Queue | Matched Run |
|---|---|---|---|---|
| No recent events — run a test to see activity here. | ||||